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Give your career a boost with DAL/JTE. We offer exciting opportunities both crewing and ashore in working for a Group that combines the very best of tradition with modernity.

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Human Resources Department

The Human Resources Shore is located in Hamburg and supports the 260 employees working for the Deutsche Afrika-Linien / John T. Essberger Group ashore.

Our company is only as good as our employees are! Therefore, we are always looking for highly motivated and well qualified employees. We want to gain and retain people, who want to play an active part in our company, are willing to take the responsibility for challenging issues and who are able to change the bearing.

Job Vacancies OnShore


Job Description:

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Customer Service Specialist (m/f/d) - Automotive

Job Description:

DAL Deutsche Afrika-Linien is one of the most respected shipping companies focusing on Africa. As a reliable partner, we combine modern liner services with values steeped in tradition. DAL stands for high quality and customer satisfaction.

We are looking for an engaged Customer Service Specialist (m/f/d) to ensure excellent care to our automotive key accounts.

Your responsibilities:

You are the first point of contact to our key accounts in the automotive sector. As part of Customer Services, the independent processing of customer orders and all related tasks are the focus of your activities. This includes, among other things, taking bookings and entering them into the booking system, as well as coordinating container shipments and transports on the various modes of transport, both independently and in cooperation with the transport department. In addition, you will coordinate container shipments directly with the seaports.

What we expect from you: 

  • Completed training as shipping clerk or shipping and logistics services clerk
  • Relevant practical experience in a comparable position
  • Understanding of strategic planning
  • Very good English and MS Office skills
  • Good communication skills, initiative and solution-oriented working style
  • Distinctive customer and service orientation as well as engaging, confident appearance and team spirit

We look forward to receive your application, even without cover letter, stating the earliest possible starting date and your salary expectations. Please send it to

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Meet our HR-Team

We offer a supportive environment where you can strike a new path and develop your personal and professional skills on a long term related basis.

If you have questions please don't hesitate to contact us: